Policies

Cancellation Policy

Please be aware that we operate on a 24-hour cancellation policy on all appointments, and you will be charged 50% of the service cost if you cancel within 24 hrs, do not show up, or are more than 15 minutes late.

Late/No Show

Things happen, we’ve all been there! If you are going to be late or are unable to come to your appointment, please let us know ASAP. Clients that arrive more than 15 minutes late for their appointment may need to reschedule their service. Charges for late or no show appointments will be applied at our discretion.

Payment Policy

Cash, debit, credit, E-transfers & money transfers are all accepted. Refunds are not accepted - but if there is ever a concern with a service you have received, please reach out!

Studio Policy

Guests are not accepted into the studio during any appointments, with the exception of those needing assistance due to mobility or a language barrier. You may bring water into the studio, but please refrain from bringing other food and beverage items.

Deposit Policy

All deposits are non-refundable.